Ford & Slater chosen as exclusive parts supplier by Foulger Transport
Ford & Slater has been chosen by warehousing and haulage specialists Foulger Transport to be the exclusive parts supplier for their 100-strong fleet of trucks and trailers delivered through genuine DAF parts and TRP all-make parts product lines.
As part of our continued dedication to provide customers with the highest levels of service, we conduct regular fleet review meetings to ensure we are delivering the aftersales support and back-up that their operation requires.
It was during one of these meetings that our experienced parts team approached Foulger Transport with a customised TRP trailer parts offering. By choosing Ford & Slater as their exclusive parts provider, Foulger Transport could expect a guaranteed saving on parts spend, reduced admin costs and reduction of vehicle downtime.
Ford & Slater Group Parts General Manager, Matt Archer, explained “We work closely with all our customers, taking care to understand their parts usage and stock requirements. Foulger Transport have a mixed fleet with a substantial trailer content, which meant our team could develop a true One Stop Shop to suit their needs”.
“Alongside savings on parts pricing, our single-point invoicing option helps to reduce costly administration hours, while comprehensive Imprest Stocks allow Foulger Transport the benefit of minimum downtime.”
Building on a successful relationship
Foulger Transport has been a customer of Ford and Slater for over 10 years, and we have supplied over 80% of their fleet of trucks. It was this proven relationship that gave Foulger Transport the confidence to proceed with the sole-parts supplier opportunity.
Foulger General Manager, Simon Lee, explained, “Our relationship with Ford & Slater’s Norwich dealership has always been very good. Their DAF support services, outstanding customer care and quality vehicles mean we have never had the need to look elsewhere, so when approached with a TRP parts offering we were confident in their ability to provide it.”
We have now been exclusive parts supplier for Foulger Transport for one year, during which time General Manager, Simon Lee has noticed a number of improvements to his fleet.
Simon Lee continued, “With all our vehicle maintenance happening in-house, cost, admin and time savings are very important to us, to ensure that we stay on target, on budget and on time. By having everything in one place the entire process has been simplified considerably, with help from the easy-to-understand TRP parts manuals and remarkably good stock levels.”
Find out more
If you would like to speak to a member of our Parts Department about how Ford & Slater could support your operation, please contact us on 0116 263 2800.