During lockdown, the Ford & Slater Leicester Parts team have produced not only a record month of external parts sales, but a record quarter to date.
Jamie Armsden, Ford & Slater Leicester Parts Sale Manager, comments: “It’s a fantastic achievement for Ford & Slater Leicester. We always strive to be able to cater for everyone, whatever the vehicle and this definitely shows as over 30% of the record-breaking sales came from TRP All Makes Truck and Trailer Parts!”
Jamie continues, “This was only made possible due to the hard work and dedication of all of my parts sales team, including the warehouse staff, and a special mention to my van drivers who continue to show their flexibility on a daily basis.”
This record-breaking month and quarter comes from all the hard work that the team have put in, their incredible efforts to provide non-stop high quality customer service and continuing to be the one-stop-shop for commercial vehicle parts.
The introduction of DAF Webshop has played an important role in this success as the easy-to-use system allows customers 24/7 access to the entire range of DAF and TRP parts with detailed listings including images, product specification, pricing and stock information.
Jamie concludes, “Our quality of customer service level and parts availability, with the full support of DAF through the pandemic is what I believe has set us a side from our competitors. Well done team - I am extremely proud of you!”
A mention also to Lee Cooke and Nathan Buchanan-Carver, responsible for business development at Leicester, who throughout the new challenges of the pandemic continued to deliver excellent support and service via calls and Microsoft Teams. If you’d like to get in touch with them to discuss Ford & Slater becoming your one-stop-shop for parts, you can contact them at: