An exciting opportunity has become available at our Norwich Dealership for a Parts Sales Advisor.

Main areas of responsibility:

• To provide an accurate and professional parts sales and identification service attaining the best possible profit margins.
• To utilise fully the tools available to promote and encourage growth of the parts business and give support to the Parts Sales Manager and Representative.
• To maintain a tidy and professional appearance and portray a professional attitude at all times.
• Any other duties commensurate with the level of this post, which will be discussed with you.

Detailed Responsibilities:

• Ensure that a quick and efficient response to all customer requirements and enquires.
• To ensure current and relevant sales displays are maintained.
• To ensure all customers enquires are priced according to any relevant price agreements..
• To ensure that customer review meetings are attended as and when required.
• Utilise all parts identification tools to ensure effective and efficient customer response and maximise all sales opportunities.
• To ensure that all incoming phone enquiries are dealt with promptly and professionally.
• Gather all relevant market and customer information, including lost sales and pass on to the parts sales manager/parts representative.
• To deal with all customer queries relating to the supply of parts, liaising with the Parts Sales Manager and supervisors as necessary.
• To ensure all customer new, old and warranty parts returned are handled correctly and efficiently and the correct procedures are followed.
• To observe Health & Safety regulations at all times.
• To carry out any reasonable request made by the Parts Sales Manager or his/her representative to ensure effective operation of the Parts Department.
• Ensure work station and equipment is well looked after and that any defects are reported immediately.

Skills Required:

• Sales Focused
• Excellent organisational skills
• Product knowledge
• IT literacy skills
• Enthusiastic team player

Do YOU have what it takes to join one of the fastest-growing commercial parts suppliers in the UK?